- Course Code: CPP20218
- Certificate II
QLD Security Officer (Unarmed) and Crowd Controller
- View all Security Licence Courses
Available Location and Date
TBC
Course Overview
QLD Security Officer (Unarmed) and Crowd Controller
CPP20218 Certificate II in Security Operations
This course is designed for new entrants to the Queensland security industry who want to obtain their Class 1 Security Provider Licence. It’s the first step toward working as a licensed Unarmed Security Officer in Queensland. Asset College’s security guard course has been developed in consultation with industry professionals and is delivered by expert trainers with decades of real-world experience.
As a licensed Security Officer in QLD, you may be responsible for:
- Patrolling to maintain safety and security
- Guarding property while unarmed
- Screening people and belongings on entry
- Monitoring crowd behaviour
- Safely removing individuals from premises
Who Should Do This Course?
- People considering a career change
- Jobseekers looking for steady, in-demand work
- Those wanting to earn extra income through flexible roles
- Former defence force, police, or corrections officers transitioning into civilian employment
Course Outcomes
Upon successful competition of this course, you will be awarded a Certificate II in Security Operations (CPP20218) qualification.
First Aid is also included in this course.
This course provides a pathway to further learning and work in various security roles and settings including, but not limited to:
- armed guarding
- cash-in-transit
- close protection operations
- control room operations
- guard dog handling.
Entry Requirements
For entry to this course you must:
- Be eligible to apply for a Security Providers Licence in your state or territory:
- Be 18 years or older (You can enrol and complete your training at the age of 17 and 9 months but cannot apply for your licence until you are 18).
- Have not been convicted of a disqualifying offence in the past 10 years
- Be an Australian Citizen, Permanent Resident or hold an appropriate Visa to work in Australia
Are you an international student? Click here.
You will need access to a computer with an internet connection to complete the online component of this course.
Language, Literacy, Numeracy and Digital Literacy (LLND) requirements for Security Training
IMPORTANT – PLEASE READ
Working in the Security Industry requires a high level of English Language and Literacy skills. The course requires all students to be able to read, write and speak clearly in English.
During the course, students will be required to complete closed-book exams and other assessments where the trainer cannot help. If you cannot read, write, and speak English well then you will NOT pass the course.
If you are not confident with reading, writing, and speaking English then you should not enrol into this course. Asset College will conduct LLN testing at the start of the course and will not allow students to continue if they do not meet the minimum requirements.
Security Officers also require basic digital literacy (computer skills) to perform their role. This could include writing incident reports, responding to emails, using online rostering apps or other online tasks.
During the course, students will be required to complete some activities using computers, laptops, or other devices. While the trainer can provide some assistance, it is expected that students have some basic computer skills before commencing the course.
You must be physically capable of responding to first aid emergency scenarios, including providing CPR to a manikin on the floor. Anyone in a wheelchair or with other disabilities that may impact their participation in these activities should contact us to discuss their individual circumstances before enrolling.
Units of Competency
The Certificate II in Security Operations course includes a total of 14 core units.
This qualification is based on the licensing requirements to obtain a Security Providers Licence in QLD and therefore units within this course cannot be changed.
- CPPSEC2101 Apply effective communication skills to maintain security
- CPPSEC2102 Apply legal and procedural requirements to work effectively within a security team
- CPPSEC2103 Apply WHS, emergency response and evacuation procedures to maintain security
- CPPSEC2104 Apply risk assessment to select and carry out response to security risk situations
- CPPSEC2105 Provide quality services to a range of security clients
- CPPSEC2106 Protect self and others using basic defensive techniques
- CPPSEC2107 Patrol premises to monitor property and maintain security
- CPPSEC2108 Screen people, personal effects and items to maintain security
- CPPSEC2109 Monitor and control access and exit of persons and vehicles from premises
- CPPSEC2110 Monitor and control individual and crowd behaviour to maintain security
- CPPSEC2111 Apply security procedures to manage intoxicated persons
- CPPSEC2112 Apply security procedures to remove persons from premises
- CPPSEC2113 Escort and protect persons and valuables
- HLTAID011 Provide first aid
Delivery Options
You will attend 8 full days of face to face training 8.30am – 5.00pm.
The course schedule differs depending on the location. Some course schedules will include a requirement to attend on a Saturday. Please make sure that you check the dates of your course provided to you in your enrolment emails. You must attend all days.
You will need to complete online learning modules before the start of your course.
First aid training is delivered on day 6 of this course. Before attending your practical workshop for first aid, you will be required to complete an online assessment which will be sent to you on enrolment.
Completion of the online assessment prior to attending your face to face workshop for first aid is mandatory. Should you not complete your online assessment, you will not be permitted entry to the face to face course. You will need to rebook for this day and this will incur a rebooking fee of $50.
You have 3 months to complete this course.
Pathways
After completing this course it is strongly recommended that you go on to complete another security qualification in order to widen your employment opportunities. This may include:
Course Fees
$1500 (Townsville, North Lakes, Logan, Gold Coast)
$1750 (External Courses [Non-ASSET-campuses])
Certificate 3 Guarantee Funded Co-Contribution Fees – QLD Only
Concession $14
Non-Concession $42
Find out more and submit application here.
MSS Security Scholarships
Interested in working for MSS? Apply for a scholarship to fund your course fees and licence.
Are you an international student? Click here.
Recognition of Prior Learning
Depending on your circumstances, RPL may be applicable. To find out, please submit a free skills assessment here.
Payment Options
- Be sent an invoice for full payment
- Government funded
- Apply for a scholarship
- zipMoney payment plan – From $63 a week
Click here for further information on course fees, refunds and payment terms.
Certificate 3 Guarantee Funded Co-Contribution Fees – Queensland Only
Eligible students in Queensland may receive government subsidised training under the Certificate 3 Guarantee program.
You can view more information about eligibility requirements here.
Please note the co-contribution fee may change after a review of your circumstances prior to enrolment in the qualification but will not exceed the above stated fees.
Please be advised that you will no longer be eligible for a government subsidised training place under the Certificate 3 Guarantee program once you complete this qualification.
You can view the co-contribution fee breakdown per unit here.
You can review the Certificate 3 Guarantee Fact Sheet produced by the Department of Employment, Training and Small Business on their website.
Start funding application now!
If you need help with your application, please call us on 1300 731 602 or email us.
Other Information
Please note that funded training places are limited. To avoid disappointment, please ensure you complete all enrolment requirements as your funded place will not be held. Your enrolment will not be confirmed until you have completed all enrolment requirements.
Please read our Course Fees and Refund policy here.
Licensing Requirements
While this course is nationally recognised, each state or territory has it’s own licensing requirements. Therefore, you should complete training in the state you wish to be licensed. If you wish to be licensed in multiple states, please contact us to discuss your individual circumstances.
Successful participants will be eligible to apply to the Office of Fair Trading for a Class 1 Security Providers Licence with the licence functions:
- Security Officer (Unarmed)
- Monitoring (Monitoring no longer requires additional training in order to be added as a function to your security licence).
- Crowd Controller
QLD Security Providers Licence Applications are processed by the Office of Fair Trading after completing your course.
Fees are payable for the licence application, criminal history check and fingerprinting. These fees are not included in the course fee and should be paid separately to the Office of Fair Trading with your licence application.
Licensed Crowd Controllers and Bodyguards in QLD are required to complete refresher training every 3 years.
View the licensing website for more information.
From 21 January 2020, for unarmed security officers & crowd controllers licences your training must include all 14 core modules from CPP20218 Certificate II in Security Operations for new licences.
Employment Support
- Employer Connection Events
- Pre-Employment Support sessions to prepare you for job applications and interviews
- Assistance with resumes and cover letters
- Industry contacts who are constantly looking to employ our graduates
- VIP access to jobs not usually advertised to the public
Free Security Career Information Sessions
Join us to learn everything you need to know about a career in security!
If you’re thinking about doing your Cert 2 in Security I highly recommend these guys. I’ve been equipped with the skills and confidence I need to pursue a change of career. Big thanks to Andy for delivering this course in a fun and informative way! What an awesome way to enter the field. Thanks Asset! 🙂
Vanessa Morris
Duration
8 days
Times
8.30am - 4.30pm
State
Study Method
Available Location and Date
Course cost
Permanent Campuses
$1500
External Courses [Non-ASSET-campuses]
$1750
